Terms & Conditions
Acceptable Usage Policy: The Acceptable Usage policy sets out the terms under which you may use the hosting services we provide. The use of our Hosting Services means that you accept, and, agree to abide by all the policies stated below.
i) Website Content: The client agrees that web pages and files uploaded to servers will not violate any local, national or foreign laws or regulations; infringe on any intellectual property rights of VR Designs or any third party; be defamatory, slanderous or trade libellous; be threatening or harassing; be discriminatory based on gender, race, age; promote hate; or contain viruses or other computer programming defects which result in damage to VR Designs or any third party. Customers may not run IRC, bots, or clients. Unacceptable uses also include: bulk unsolicited emailing, unsolicited emailings, newsgroup spamming, child pornography, hardcore pornography or links to such sites, copyrighted music files, illegal content, copyright infringement, trademark infringement, warez, cracks, software serial numbers. VR Designs will be the sole and final arbiter as to what constitutes a violation of this policy. VR Designs does not normally monitor the contents of clients’ servers; however, if suspicion occurs, VR Designs reserves the right to investigate and terminate the client’s subscription to the service.
ii) Spam: Unsolicited Email or “spam” originating from a server located on our network or associated with a VR Designs server is not tolerated. This includes any email that promotes websites hosted on a server located on the VR Designs network, but is sent from an email address not associated with that account. The client shall not use their VR Designs services for chain letters, junk mail, bulk-email, or any use of distribution lists to any person who has not given specific permission to be included in such a process. VR Designs reserves the right to deactivate or terminate any account(s) upon any indication of such activity without notice.
iii) Unauthorised Scripts and Executables: The customer agrees not to run any scripts, executables, proxys or other programs or processes on VR Designs’ servers that will in any way adversely affect the performance of said servers.
iv) Unlicensed Software: The customer agrees only to use properly licensed third party software on VR Designs’ servers.
v) Intellectual Property: The customer agrees that it shall not violate any intellectual property rights and that it shall not resell services to any party that violates intellectual property rights. VR Designs is required by law to remove or block access to any content upon notice of copyright infringement.
vi) Viruses and other Destructive Activities: Use of VR Designs’ systems for creating or sending malicious, destructive or nuisance code, examples of which but are not limited to, viruses, worms, Trojan horses, or for pinging, flooding or mail bombing, or engaging in denial of service attacks is prohibited and in breach of this agreement. VR Designs also reserves the right to charge for any time used to fix a spam situation caused by poor security on your behalf.
vii) Child Pornography: The use of VR Designs’ systems to store, post, display, transmit, advertise or otherwise make available child pornography is prohibited. We are required by law to notify the Police if we become aware of the presence of child pornography on, or being transmitted through our systems.
viii) Data Warehousing: The servers provided by VR Designs are intended for web services use only. Any use of our servers for file storage, data warehousing, backup data storage, mirror sites or any form of data file storage or management is prohibited.
ix) Peer to Peer / File – Media Sharing / Streaming: The customer will not run services or software related to Peer to Peer file sharing, bit torrent or any website providing media or file streaming / sharing. Media streaming requires a specific apache setup, which we can only provide on a different server.
x) Other Prohibited Activities: Engaging in any activity that, at VR Designs’ absolute discretion, disrupts, interferes or is harmful to my services, business, operations, reputation, customers or ability of our customers to use our service is prohibited.
xi) Indemnification: The customer agrees that it shall defend, indemnify, save and hold VR Designs (or it’s employee’s/contractors/owners) harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fees asserted against VR Designs, support officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents and employees. Customer agrees to defend, indemnify and hold harmless VR Designs against liabilities arising out of;
(1) any injury to person; property or website content / code caused by any products sold or otherwise distributed in connection with VR Designs server including requested support;
(2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party and (3) copyright infringement. Customer agrees to limit the liability of VR Designs to the amount paid for service.
Payment Terms: All payments, including but not limited to deposits, final instalments and monthly fees, are made in advance. Invoices will be issued, and payment is due within seven days and prior to the period the invoice covers.
Once a payment is paid and work completed you are obliged to pay the balance of payment in full. If accounts are not settled or we have not been contacted regarding the delay, we reserve the right to suspend your website and email accounts.
Contract: All clients are issued with a contract that further explains what is expected from us as the website company and you as the client.
Last update May 2018.